Web Order Cancellations

Mikani will allow cancellations within 24 hours after an order has been placed. After the 24 hours following the placement of an order, the order will no longer be valid for cancellation and will be processed as ordered. ALL BESPOKE PIECES ARE FINAL SALE, NON-RETURNABLE.

Please email contact@mikani.com.au as soon as you can if you wish to cancel your order.

 

Our Return Policy 

At Mikani, we pride ourselves on high customer satisfaction. If, however, you are not satisfied with your purchase, or simply change your mind, you may request a store credit from us within 7 days of receipt of your item. We cannot, however, process exchanges or returns on items that have been customised, engraved, worn, used, altered or damaged. Mikani reserves the right to refuse any return or exchange if the item appears to be damaged or shows signs of wear, which is judged at the sole discretion of Mikani.

All sales are deemed final if no refund is requested within the 7 day period after you receive your product from us. 

 

International Orders Returns

All international orders are FINAL SALE, NON-RETURNABLE.  You can read more about our international orders policy HERE.  For any questions or concerns, please reach out to contact@mikani.com.au